CANCELLATION POLICY
Orders once ‘fulfilled’ or dispatched are not eligible for cancellation.
If you wish to cancel your order before it is ‘fulfilled’, please log in to your account to check the status of the same and action cancellation if available. You can also contact our customer care if you have difficulty in the same.
For that you can visit Contact us!
RETURN & EXCHANGE POLICY
Our Products are non-returnable and non-exchangeable due to hygiene reasons.
In case you would want a refund / replacement of your product, please contact our customer care within 24hrs of receiving the order. The agent may ask for subsequent proof such as images of the product, packaging, and invoice. We request you to provide us 3 working days to investigate the matter.
You will be eligible for a full refund or replacement without incurring any charges if:
Products are missing from your order
Products are Damaged / Leaking
Wrong Product Received
Expired Product Received
REFUND POLICY
We may ask for some proof before initiating a refund.
Prepaid orders will take 5-7 business days for the refund to reflect in your account. You will receive a SMS and Email when the refund has been initiated and you may follow the link on the email to track your refund status.
COD orders will be refunded via bank transfers and may take 15 business days to reflect in your account.
